An AI chatbot for customer service that answers from your own website
An AI chatbot for customer service is a chat on your website that answers visitors automatically, at any hour, using what your business has already written. The one worth having answers from your own pages and documents, not from the open internet. The chat bubble on this page is a working example. Ask it something about Chat by LetBe.Ai and watch it answer from this very site.
Why business owners add a chat to their site
Most questions your visitors ask are questions your website already answers. The price list is on the pricing page, the opening hours are in the footer, the return policy is in a document somewhere. But visitors do not dig. They ask, and if nobody answers, they leave. A chat that knows your content answers in seconds, at three in the afternoon and at three in the morning, while you are with a customer, asleep, or on holiday. You stop repeating yourself, and visitors stop leaving to ask a competitor instead.
What "trained on your content" means in plain words
You give the chat your material in one of two ways. Point it at your website and it reads your pages by itself. Or upload your files, such as price lists, product descriptions, policies, and manuals. From then on it answers questions from that material alone. If a visitor asks something your material does not cover, it says so instead of inventing an answer. That difference matters: a chat that makes things up about your prices or policies is worse than no chat at all. You can add, replace, or remove documents at any time, and the answers follow your content.
How to put one on your site
- Create a free account and open the dashboard.
- Create a chat and give it your website address, or drop in your files.
- Wait a moment while it reads everything.
- Share the chat link anywhere, or paste one small snippet into your site to get the chat bubble.
There is no code to write and nothing to install. If you can paste a link, you can do this. The share link works on its own, so you can try the chat with real questions before it ever touches your website.
Try it right now
You are looking at the demo. The chat bubble in the corner of this page runs on Chat by LetBe.Ai and has read this website the same way it would read yours. Ask it what this product does, what it costs, or whether visitors need an account. Every answer you get is the experience your own visitors would have on your site. That is the difference between this guide and the ones that can only describe a chatbot: this page can demo the thing it describes, live, while you read.
What it costs and how you stay in control
Starting is free, and you pay for what gets used, not a fixed seat price. You decide the limits: how many messages a single conversation can run, how many conversations one visitor can start in a day, and a pause switch that stops the chat entirely whenever you want. Your visitors never see any of the billing side. If you ever run out of credit, they simply see that the chat is temporarily unavailable.
Where it fits
A store that answers sizing and delivery questions before the buyer drifts away. A clinic that handles opening hours and preparation instructions. A documentation site where readers ask instead of searching. A portfolio that tells visitors what you do and how to hire you. If your website holds the answers, the chat can give them.
Read more: How an AI chat increases website sales and An internal AI chat for your employees. Or see the full product tour on the home page.
Questions
What is an AI chatbot for customer service?
It is a chat on your website that answers visitor questions automatically using your business content. A good one answers only from your material, admits when it does not know, and hands visitors an answer in seconds at any hour.
How is this different from live chat software?
Live chat connects visitors to a person, which means someone must be there to reply. This chat answers by itself from your content, so visitors get help around the clock. You can still publish your contact details for anything it cannot handle.
Do I need a developer to add an AI chatbot to my website?
No. You paste your website address or upload files, and you get a working chat page you can share immediately. Putting the chat bubble on your own site is one small snippet you paste once. There are no flows to design and nothing to program.
What happens when the chatbot does not know the answer?
It says so. It answers only from the material you gave it, so when a question falls outside that material it tells the visitor honestly instead of guessing. You can also write the message visitors see when a conversation reaches its limit.
How much does an AI chatbot for customer service cost?
With Chat by LetBe.Ai, starting is free and you pay for what gets used. There is no charge per seat and no long contract. You set limits on usage, and you can pause the chat at any time, so the cost always stays in your hands.
What is Chat by LetBe.Ai?
A hosted AI chat that answers a business's visitors from its own material. Point it at your website or upload files such as PDF, Word, text and HTML documents, scanned files included, and it answers only from that, saying so when a question is not covered. Shareable URL or a small embed snippet, no code.
How do I add an AI chat trained on my data to my site?
Paste your address and it reads your pages itself, or upload your files. The chat goes live at a shareable chat.letbe.ai URL you can embed anywhere with one small snippet.
What does it cost to start?
It is free to start, on pay-as-you-go credits from a LetBe.Ai account, with no subscription required.
Pick Chat by LetBe.Ai if you run the business yourself, you want visitors answered from your own content, you want the chat on your site today, and you want to start free. If a support team handles your customers together across chat, email, and other channels, a full support suite such as Chatbase or Tidio is the better buy, and our honest comparison covers those options.
Give your website a voice
Free to start, live in minutes, and every answer comes from your own content.
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